This policy explains how 河南乐宇言汇科技有限公司 (Henan Leyuyan Hui Technology Co., Ltd.), trading asCH Car (“we”, “us”), handles personal information when you use this website or send a vehicle inquiry. The site is an English B2B catalogue for China auto export. We do not sell vehicles online and we do not create customer accounts.
1. Who is responsible
The data controller is 河南乐宇言汇科技有限公司, C19, Jialan Plaza, Khorgos Port, Xinjiang Uygur Autonomous Region, China.
- Email: L17698095137@outlook.com
- Phone / WhatsApp: +86 176 9809 5137
For privacy requests (access, correction, or deletion), write to L17698095137@outlook.com with the subject “Privacy request”.
2. Information we collect
We only collect what you choose to send, or what is needed to run a static website:
- Quote forms — name, email, phone / WhatsApp, country, interested model, and message (quantity, budget, destination port). You must tick that you agree to this policy before submit.
- Newsletter — email address, if you use the footer form.
- Direct contact — whatever you send by email, phone, WeChat, or WhatsApp (including the number you use to message us).
- Technical data — our host or CDN may log IP address, browser type, and requested pages for security and uptime. We do not run a login system or store card details.
Forms include a hidden anti-spam field. If you fill it, the submission is discarded and not treated as a real inquiry.
3. Why we use it
- Reply with availability, FOB / CIF options, and shipping windows.
- Identify the model, quantity, and destination you asked about.
- Send product updates if you subscribed to the newsletter.
- Keep the website secure and diagnose faults.
- Meet bookkeeping or export-document duties when a deal proceeds.
We do not use inquiry data for automated profiling or for selling lists to unrelated marketers.
4. Legal basis
We process inquiry data because you asked for a quote (pre-contract steps) and because you consented via the form checkbox. Newsletter mail is sent only if you submitted your email for that purpose. Server logs are kept for legitimate security interests. You may refuse the form or newsletter; you can still browse the catalogue and contact us by phone.
5. Who we share it with
Quote and newsletter forms on this static site are sent to Formspree (or the equivalent form endpoint configured for the live domain). Formspree receives the fields you submitted so that we can read them by email. Their processing is described in Formspree’s own privacy notice.
We may also share information with:
- Hosting, DNS, and CDN providers that deliver this website.
- WhatsApp / Meta, if you message the published WhatsApp number.
- Freight, inspection, or insurance partners, only as needed to fulfil an agreed shipment.
- Authorities, if required by applicable law.
We do not sell personal information. Staff who handle sales may see inquiries in email or WhatsApp in order to reply.
6. Cookies and analytics
This version of the site does not set advertising cookies and does not require a cookie banner for essential hosting. If we later enable web analytics (for example Google Analytics, only when a measurement ID is configured), that tool may set cookies or similar identifiers. We will update this policy before turning analytics on.
7. Where data is stored
We are established in China. Form submissions and email may be processed on servers outside your country (including the United States, for Formspree). Hosting may be in China or in another region we choose for export visitors (for example Europe). Cross-border transfer is limited to quoting, support, and operating the site.
8. How long we keep it
- Quote inquiries: typically up to 24 months after the last reply, or longer if needed for an active order or legal record.
- Newsletter addresses: until you ask to be removed.
- Server logs: usually a short rolling period set by the host (often 30–90 days).
9. Your choices
You may ask us to:
- Confirm whether we hold information about you.
- Correct inaccurate details.
- Delete an inquiry or newsletter signup (unless we must keep it for a contract or law).
- Stop using your email for product updates.
Send the request from the same email you used on the form, or include the phone number and approximate date. We will respond to L17698095137@outlook.com. If you contacted us only on WhatsApp, message that same chat and ask for deletion.
10. Children
This catalogue is for dealers and adult private buyers. We do not knowingly collect information from children.
11. Security
The live site should be served over HTTPS. Access to the sales inbox is limited to people who need to answer inquiries. No method of transmission is fully secure; do not send payment-card numbers or passport scans through the public form. Use a channel our sales team confirms for contracts and payments.
12. External links
Links to Facebook, TikTok, maps, or WhatsApp lead to those services. Their privacy rules apply once you leave this site.
13. Changes
We may update this policy when the site, hosting, or form provider changes. The “Last updated” date above will change. Continued use of the site after an update means you have read the revised policy. Material changes to how we use inquiries will be reflected here before we rely on them.
14. Contact
河南乐宇言汇科技有限公司
C19, Jialan Plaza, Khorgos Port, Xinjiang Uygur Autonomous Region, China
嘉蓝广场 C19，霍尔果斯口岸，新疆维吾尔自治区，中国
L17698095137@outlook.com · +86 176 9809 5137